Trust Center
Keeping your data secure is a core priority at Tickr. Our platform is designed to protect customer data, maintain system reliability, and meet the security expectations of enterprise and regulated organizations.
Tickr operates a mature security and compliance program built on independent validation, strong technical controls, and disciplined operational practices. We focus on protecting data across its entire lifecycle — from access and encryption to infrastructure resilience and incident response.
Security Compliance
Independently audited. Continuously monitored.
Tickr complies with the AICPA SOC 2 Trust Services Criteria for Security, Availability, and Confidentiality and undergoes regular third-party audits. We maintain continuous monitoring and testing to ensure controls remain effective as our platform evolves.
Highlights
- SOC 2 Type II certified
- Independent audits conducted annually
- Continuous compliance monitoring
- Regular third-party penetration testing
SOC 2 Type II reports are available to customers upon request.
Our Security Approach
Tickr’s security program is designed to provide clear accountability, strong protection, and operational resilience across the platform.
Our approach spans:
Data Protection & Privacy
Strong safeguards to ensure customer data remains private, encrypted, and isolated.Identity & Access Management
Granular access controls, enforced authentication, and support for enterprise identity providers.Infrastructure & Availability
Cloud infrastructure designed for redundancy, data durability, and high availability.Monitoring & Incident Response
Continuous monitoring and defined response procedures to quickly address security or availability events.Secure Development & Risk Management
Security embedded throughout development and ongoing risk assessment to support safe, reliable operations.
Transparency & Documentation
We believe trust is built through transparency. Detailed security documentation, audit reports, and control descriptions are available to customers and security teams upon request.
Security contact: security@tickr.com
Questions or Requests?
If you would like to review our SOC 2 report, request additional documentation, or speak directly with our security team, please reach out.
- Security inquiries: security@tickr.com